Why did you choose to complete an internship in Australia? 

At first, studying in Australia was my childhood dream, because when I was too young, my parents didn't allow me to go far away. Then later, thanks to Australian Internships, I got the opportunity to come to Australia to do an Internship, which made my dream come true. Not only that, I believe that doing an Internship in Australia could give me long-term benefits for my career growth and also my interpersonal skills.

What challenges have you faced and how has AI contributed to softening your internship experience abroad?

My challenge was when COVID happened in 2020. So many rules, regulations, and restrictions applied when I was about to proceed with my visa to Australia, and then I got informed that the program must be postponed, while had no idea how long it got postponed. By that time I was losing hope, I thought I had missed the opportunities, but AI kept giving me an update regarding the process and the restriction update, which gave me a small hope at that time. Suddenly by the end of 2021, I got informed by AI that they would re-process my application as the border will be opened soon. And then, here I am! I would send my appreciation to JOY, my Internship Program Supervisor, who has been there for me since 2019, the beginning of my long journey. Thank you so much.

How do you define your work environment and how has it influenced your training process?

When I arrived, it was a very busy season and the hotel was struggling with short of staff after the pandemic. Since everyone was pretty busy, there was no time to get proper training, everything should be learnt and be done at a fast pace. It was hard at first time, but thankfully, I got a really supportive manager, Jerome. He was the one who always pushed me beyond my limit. Short of staff, every staff worked long hours, so at that time, I also learnt a lot about strong teamwork. I could see myself growing so much in just one year. My confidence and the ability to manage my emotions and stress in a fast-paced environment made myself amazed. I am proud of today’s Octa that I have come this far and I could finish my training with satisfaction.

What hospitality skills have you developed?

Restaurant Management, Handling Guest Dietaries, Handling Guest Complaints, Service Recovery, and Wine pairing. Bar management, Mixing Drinks. Banquet set up, banquet bar. Staff management. Guest satisfactory.

What advice would you give future interns regarding internships?

The future interns at least should show that they are willing to learn and please be respectful to all the staff, not only in Food and Beverage department, because it will be really helpful for your training.

Any comment that you would like to share about your journey to Australia such as visa process and positive feedback on your internship?

Trust AI, They will give their best to your internship process.

What do you enjoy most about Australia?

Travelling, Australian Wine, Gin, Aboriginal Culture and Art (Because I am in NT), and Golf!